Privacy policy

Scope of the personal data protection policy

This personal data protection policy covers any data processing which may occur in the presentation of our on-site services, while browsing or interacting with any of our websites or through any social networks where we may have a presence (Facebook, Twitter, Instagram, etc.). The end of this document contains specific information on the use of social networks. Additionally, the present privacy policy will apply to any internal company procedure requiring data collection, whether through paper forms or any other system.

Through any of these media, you may search for information and, in some cases, fill out forms, answer surveys, take part in contests, express queries, send photos, make comments, etc., thereby providing us with your personal data. All personal data processing is subject to our privacy policy.

Who is responsible for processing your personal data?

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, we inform you that any personal data you provide us will be processed by FRUITS DE PONENT. The group is made up of the companies listed in the legal notice.

The contact details are Crta. Vallmanya, km 1 25180 Alcarràs (Lleida) Tel.: +34 973 790 169. Email protecciondatos@fruitsponent.com.

What personal data is collected and what is it used for?

ON-SITE SERVICES:

SECTION Data PURPOSE AND LEGITIMACY Recipient
Newsletter
Email
PURPOSE AND LEGITIMACY
Fruits de Ponent
Online Agrobotiga (farm shop) offers
Email
Receive commercial information authorised by your consent
Online shop and contact forms
Name, surname(s), address, phone, email
Provision of the contracted service. Authorised by the contractual relationship
Prescribed by law

If, within a specific service, the processing of sensitive data is required, it will always be in the framework of compliance with a law or your express consent will be required.

Your consent may be withdrawn at any time.
OR DE PONENT uses tools to analyse user profiles, behaviours or preferences and later conduct targeted campaigns based on this data.

WHY DO WE USE YOUR PERSONAL DATA?

Our legal justifications for processing your personal data are listed below.

  1. To comply with a contractual relationship.
  2. When you give us your consent.
  3. For the legitimate interest of FRUITS DE PONENT when promoting services, products and initiatives which may interest you.
  4. To comply with obligations imposed by law.

We remind you that you may withdraw your consent at any time by writing to the following address: protecciondatos@fruitsponent.com.

PUBLICATIONS OF PHOTOS OR VIDEOS ON THE WEBSITE OR ON SOCIAL NETWORKS

Before posting photographs or videos of our employees, customers, users or minors on the website or social networks, collecting data to hold competitions or processing any other personal information, we previously obtain the prior, explicit, indisputable and informed consent of the holder which, in the case of minors under 14 years of age, is granted by their parents or legal guardians.

The processing of these photos complies with the principle of proportionality, that is, they will be used strictly for the purpose for which consent has been granted.

NON-CORRESPONDING DATA

L’OR DE PONENT informs you, the user, that except in the case of legally constituted representation, no user may use the identity of another person or communicate that individual’s personal data, meaning you should keep in mind, at all times, that you may only provide personal data which corresponds to your own identity and is appropriate, relevant, current, accurate and true.

HOW LONG WILL WE KEEP YOUR DATA?

L’OR DE PONENT will store your personal data for as long as it is needed for the purpose for which it was collected. If the directive is different from the one indicated in this policy it will be described in the relevant document.

TO WHOM WILL WE RELEASE YOUR DATA?

L’OR DE PONENT will only transfer your data in the services indicated and in cases prescribed by law.

No international transfers of your personal data will be made.

In the case of social networks, all the information and content published by the user is subject to being communicated and shared with the rest of the users who consult this social network, due to the nature of the service.

SECURITY MEASURES

L’OR DE PONENT ensures the absolute confidentiality and privacy of the personal data collected. Thus, essential security measures have been adopted to prevent this data’s unauthorized alteration, loss, or access and thereby guarantee its integrity and security.

By consenting to this policy, you commit to using your username and password in a diligent manner and not revealing them to third parties, and you commit to notifying the company of any theft, loss or risk of third-party access to your user name.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR PERSONAL DATA?

Law Content Service channel
Acces
You may consult the personal data processed by FRUITS DE PONENT
In person: ctra. Vallmanya, Km. 1 25180 Alcarràs

Online: protecciondatos@fruitsponent.com
Rectification
You may modify your personal data when it is not correct.
Deletion
You may request the removal of your personal data.
Opposition
You may request that your personal data not be processed.
Processing limitations
You may request the limitation of the processing of personal data in the following cases:
  • While an appeal against the accuracy of your data is being checked
  • When FRUITS DE PONENT does not need to process your data, but you need this data to file or defend yourself against a claim.
Portability
You have the right to receive any data you may have provided in a machine-readable format.

If you believe that we have not processed your personal data in a lawful way, you may file a claim with the Spanish Data Protection Agency (www.agpd.es).
To exercise your rights, you must include a copy of your DNI, national ID or other identifying document along with your request.
You may exercise your rights free of charge.

SOCIAL NETWORKS

The operation of social networks is not under the direct control of L’OR DE PONENT and, therefore, any information you publish will be shared by any and all users who consult it. Likewise, these networks permit interaction with other users and, therefore, some of the premises that must be taken into account are detailed below.
We use social networks to publicise and advertise the products developed by L’OR DE PONENT.
In principle, the same data protection policy explained in this document will be applied, in terms of data collection, processing and release.
By consenting to this policy, you commit:

  • To not publishing information which fails to meet the standards of truthfulness, public interest and respect for human dignity. Especially, to avoiding any behaviour that might violate the principle of non-discrimination on the grounds of sex, race, religion, ideology or any other personal or social circumstance, and in violation of privacy, honour and personal image, being ultimately accountable for the veracity and legality of any content you publish.
  • To not recording or posting images, videos or any other type of record without the consent of the individuals such record may depict.

L’OR DE PONENT identifies with neither the opinions expressed by others nor the ideology of the profiles with which it has a friendship on any social network. L’OR DE PONENT reserves the right to remove any information published by others that may break the law, incite others to do so, or contain messages which violate the dignity of people or institutions. In addition, it reserves the right to block or report the profile behind these messages.
Recommendations to users

  • Review and read the general conditions of use and the privacy policy of the social network when you create an account.
  • Discover the setting and use choices the network offers.
  • Properly set the privacy level of your profile on the social network.
  • Do not post excessive information about your personal and family life.
  • Be careful about posting audiovisual and visual content on your profile, especially if it contains images related to third parties.
  • Do not provide third-party data without prior consent.
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